Victoria Square Apartments FAQs
Browse the Victoria Square Apartments frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.
Booking & Check-In
Information about bookings, payments and check-in.
Q: What time is check-in and check-out?
Check In 14:00:00 Check Out 10:00:00
Q: Do you require a security bond upon check-in?
We require a $250 Pre Authorisation on your credit card or a $500 cash bond which will be returned once the room has been inspected.
Q: Is after hours check-in available?
Yes, please contact us prior to arrival to confirm arrival procedures.
Q: Can I have a late check-out?
Yes subject to availability, please enquire at reception to see if we are able to accommodate you.
Q: When do I have to pay a deposit?
You will need to pay a deposit upon booking. Please refer to our terms and conditions on the booking page for details.
Q: What are the reception hours?
The reception hours are 8:30am to 5:00pm monday to friday and 9:00am to 12:00pm on Weekends.
Q: Can I book theme park tickets at reception?
Yes we can book most Gold Coast attractions for you at reception. Click Here to book your tours and attractions prior to arrival.
Services & Facilities FAQ's
General information about our accommodation services and on-site facilities.
Q: Is there Internet or WiFi access available?
WiFi is available at Victoria Square. Charges apply.
Q: What facilities do you have?
Spa Sauna Gym . Click here to read more about our facilities
Q: Is there car parking available?
Yes every room is assigned a car parking space.
Q: Is all linen provided?
Yes all linen is provided during your stay with us.
Q: How often are the rooms serviced?
On the 4th day for a 7 night stay or more.
General information about our location.
Q: How close is Surfers Paradise & Broadbeach?
Surfers Paradise is only 5 kms away however we are located right in the heart of Broadbeach
Q: Are there shops or restaurants nearby?
Broadbeach mall is full of great restaurants and shops within minutes walk
Q: Is there public transport nearby?
Public transport is available from only a few minutes walk including the brand new Gold Coast Light Railway system
Q: Where can I buy groceries locally?
There is a Woolworths in the Oasis shopping mall opposite Victoria Square.